Support
FAQs
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All of our products are made to order and most will ship within 2 weeks of order date.
Please refer to individual product pages for specific shipping information. If you have a question about a particular order, don’t hesitate to reach out at hello@batchmade.studio.
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Return requests can be made within 30 days of delivery.
To see our full return policy, please click here.
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Seconds: We sell products that have small blemishes that occur in the printing or production process. These products are called “Seconds.” They are final sale only.
Custom orders: Any custom orders are final sale.
If there are any questions about damage done in transit to final sale items, please reach out at hello@batchmade.studio.
Contact Us
Our team is standing by to help and we will get back to you as quickly as possible!
We are a small studio, so expect timing to be within 1-2 business days, excluding US Holidays.